Walk Small Terms and Conditions
When accepting our service, this is deemed as acceptance of our terms and conditions and an agreement to pay our fees on time.
We reserve the right to stop walking a dog if he/she shows aggression to people or other dogs.
We will not be liable for any damage or injury caused by your dog excepting that of proven third party.
We cannot be held liable for any theft or damage to your property or injury/illness to your pet unless we can be shown to be negligent.
We reserve the right to deny or terminate service because of safety or financial concerns.
We may use photographs of your dog for our website or other promotional use. Please contact us if you wish to opt out from this.
Extreme weather conditions may mean a cancellation of our service at short notice. (we will keep your pet company if we can get there)
We will try to give 24 hour notice if we cannot walk your dog, if not we will refund the fee for that walk.
If 24 hour notice is not given by the client of cancellation , we reserve the right to charge for that walk.
We will not walk dogs in thunderstorms or extreme heat, but will let your dog out to relieve himself and keep him company.
We cannot walk ill dogs or dogs known to have an infection, because of risk of cross infection.
Should we not be able to fulfil a walk or visit ourselves, we will refund for that walk or visit.
Weekly bookings are discounted and and need to be paid one week in advance. You are paying for the week at a reduced rate so we cannot refund for part week should you not need us. If you do not need us for the following week, we cannot guarantee to have space for your pet without a retainer (50% of your normal weekly fee)
The customer must let Walk Small know of any relevant information regarding the dogs behaviour and temperament, which may affect the care of the dog and services offered by Walk Small.
We aim to give you six weeks notice at least of our holidays.